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"Refined failure remediation for IT change management systems."
Guilherme Sperb Machado et al. (2009)
- Guilherme Sperb Machado, Weverton Luis da Costa Cordeiro, Alan Diego dos Santos, Juliano Araújo Wickboldt

, Roben Castagna Lunardi
, Fabrício Girardi Andreis, Cristiano Bonato Both
, Luciano Paschoal Gaspary, Lisandro Zambenedetti Granville
, David Trastour, Claudio Bartolini:
Refined failure remediation for IT change management systems. Integrated Network Management 2009: 638-645

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