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"3 As strategic factors indices of Loyalty-Based CRM: Alignment, affection, ..."

Chin Li Tseng (2010)

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DOI: 10.1109/ICICIS.2010.5534770

access: closed

type: Conference or Workshop Paper

metadata version: 2021-03-01

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Chin Li Tseng:
3 As strategic factors indices of Loyalty-Based CRM: Alignment, affection, and adjustment. ICIS 2010: 525-530

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