"Knowledge Management Challenges in Collaborative Design of a Virtual Call ..."

Marcin Sikorski et al. (2011)

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DOI: 10.1007/978-3-642-23863-5_67

access: closed

type: Conference or Workshop Paper

metadata version: 2017-06-04

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  - conf/kes/SikorskiGLW11
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Marcin Sikorski, Igor Garnik, Bohdan Ludwiszewski, Jan Wyrwinski:
Knowledge Management Challenges in Collaborative Design of a Virtual Call Centre. KES (2) 2011: 657-666

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