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"Deriving the Employee-Perceived Application Quality in Enterprise IT ..."

Susanna Schwarzmann, Thomas Zinner, Matthias Hirth (2014)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-10

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  - electronic edition @ ceur-ws.org (open access)
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  dblp key:
  - conf/lwa/SchwarzmannZH14
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  - https://dblp.org/rec/conf/lwa/SchwarzmannZH14
Susanna Schwarzmann, Thomas Zinner, Matthias Hirth:
Deriving the Employee-Perceived Application Quality in Enterprise IT Infrastructures using Information from Ticketing Systems. LWA 2014: 69-70

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