"Performance Measurement Of IT Service Management: A Case Study Of An ..."

Francis Gacenga, Aileen Cater-Steel (2011)

> Home

Details and statistics

DOI: —

access: closed

type: Conference or Workshop Paper

metadata version: 2012-02-28

- view
  - electronic edition @ aisnet.org
- export record
  dblp key:
  - conf/pacis/GacengaC11
- ask others
- share record
  persistent URL:
  - https://dblp.org/rec/conf/pacis/GacengaC11
Francis Gacenga, Aileen Cater-Steel:
Performance Measurement Of IT Service Management: A Case Study Of An Australian University (Research In Progress). PACIS 2011: 63

manage site settings

To protect your privacy, all features that rely on external API calls from your browser are turned off by default. You need to opt-in for them to become active. All settings here will be stored as cookies with your web browser. For more information see our F.A.Q.