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"CPRM: a chronic patient's management model based on the concepts of ..."
Márcia Ito, José Sidnei C. Martini, Lúcia C. Iochida (2008)
- Márcia Ito, José Sidnei C. Martini, Lúcia C. Iochida:
CPRM: a chronic patient's management model based on the concepts of customer's relationship. SAC 2008: 1364-1368
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