"Does Quality Improve with Customer Voice? Evidence from the Hotel Industry."

Uttara Ananthakrishnan, Davide Proserpio, Siddhartha Sharma (2020)

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DOI: 10.1145/3391403.3399469

access: closed

type: Conference or Workshop Paper

metadata version: 2020-07-13

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Uttara Ananthakrishnan, Davide Proserpio, Siddhartha Sharma:
Does Quality Improve with Customer Voice? Evidence from the Hotel Industry. EC 2020: 461

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