"A case study: implementing supportworks professional helpdesk at drew ..."

Betsy Black, E. Axel Larsson (2004)

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DOI: 10.1145/1027802.1027809

access: closed

type: Conference or Workshop Paper

metadata version: 2019-07-29

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Betsy Black, E. Axel Larsson:
A case study: implementing supportworks professional helpdesk at drew university. SIGUCCS 2004: 26-29

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