"Developing service assessment metrics."

Nik Chaphalkar et al. (2011)

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DOI: 10.1145/2070364.2070366

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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Nik Chaphalkar, Brian Stawowy, Sara Freidbank, Javier Fernández, Amlan Mukherjee:
Developing service assessment metrics. SIGUCCS 2011: 1-6

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