"Redefining user support: shifting paradigms instead of blame."

John R. Cordani, Kirk P. Nagel (1995)

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DOI: 10.1145/219894.223003

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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John R. Cordani, Kirk P. Nagel:
Redefining user support: shifting paradigms instead of blame. SIGUCCS 1995: 73-76

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