"ASL: a DSL for remote contact center agents."

Andre Carvalho et al. (2014)

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DOI: 10.1109/SMC.2014.6974440

access: closed

type: Conference or Workshop Paper

metadata version: 2017-05-17

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Andre Carvalho, Susana Oliveira, Sandra Fernandes, António Cunha:
ASL: a DSL for remote contact center agents. SMC 2014: 3322-3327

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