"A study on the change in service quality in the era of the 4th industrial ..."

Chang Hwa Baek (2021)

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DOI: 10.1109/SNPDWINTER52325.2021.00041

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type: Conference or Workshop Paper

metadata version: 2021-04-22

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Chang Hwa Baek:
A study on the change in service quality in the era of the 4th industrial revolution compared to the existing service quality evaluation. SNPD Winter 2021: 156-158

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