"Time-Series Directional Efficiency for Knowledge Benchmarking in Service ..."

Thyago Celso Cavalcante Nepomuceno, Victor Diogho Heuer de Carvalho, Ana Paula Cabral Seixas Costa (2020)

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DOI: 10.1007/978-3-030-45688-7_34

access: closed

type: Conference or Workshop Paper

metadata version: 2020-09-05

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Thyago Celso Cavalcante Nepomuceno, Victor Diogho Heuer de Carvalho, Ana Paula Cabral Seixas Costa:
Time-Series Directional Efficiency for Knowledge Benchmarking in Service Organizations. WorldCIST (1) 2020: 333-339

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