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"Understanding Customer Satisfaction With Services by Leveraging Big Data: ..."

Marcello M. Mariani, Giuseppe Di Fatta, Marco Di Felice (2019)

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DOI: 10.1109/ACCESS.2018.2887300

access: open

type: Journal Article

metadata version: 2020-11-19

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  - https://dblp.org/rec/journals/access/MarianiFF19
Marcello M. Mariani, Giuseppe Di Fatta, Marco Di Felice:
Understanding Customer Satisfaction With Services by Leveraging Big Data: The Role of Services Attributes and Consumers' Cultural Background. IEEE Access 7: 8195-8208 (2019)

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