"A conceptual model for acceptance of social CRM systems based on a scoping ..."

Sanaa Askool, Keiichi Nakata (2011)

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DOI: 10.1007/S00146-010-0311-5

access: closed

type: Journal Article

metadata version: 2018-11-14

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Sanaa Askool, Keiichi Nakata:
A conceptual model for acceptance of social CRM systems based on a scoping study. AI Soc. 26(3): 205-220 (2011)

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