"Cognitive vs. emotional empathy: exploring their impact on user outcomes ..."

Tingting Jiang et al. (2025)

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DOI: 10.1080/0144929X.2025.2474087

access: closed

type: Journal Article

metadata version: 2025-12-07

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Tingting Jiang, Chuxuan Huang, Yanrun Xu, Han Zheng:
Cognitive vs. emotional empathy: exploring their impact on user outcomes in health-assistant chatbots. Behav. Inf. Technol. 44(18): 4387-4402 (2025)

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