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"Connection between customer emotions and relationship quality in online ..."
Manuel J. Sánchez-Franco, Francisco Javier Rondan-Cataluña (2010)
- Manuel J. Sánchez-Franco, Francisco Javier Rondan-Cataluña

:
Connection between customer emotions and relationship quality in online music services. Behav. Inf. Technol. 29(6): 633-651 (2010)

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