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"Lessons from the "BPO journey" in a public housing company: toward a ..."
Marie-Therese Christiansson, Olof Rentzhog (2020)
- Marie-Therese Christiansson, Olof Rentzhog:
Lessons from the "BPO journey" in a public housing company: toward a strategy for BPO. Bus. Process. Manag. J. 26(2): 373-404 (2020)
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