"Multivariate hybrid pathways for creating exceptional customer experiences."

Ashish Thomas (2017)

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DOI: 10.1108/BPMJ-02-2017-0027

access: closed

type: Journal Article

metadata version: 2020-06-18

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Ashish Thomas:
Multivariate hybrid pathways for creating exceptional customer experiences. Bus. Process. Manag. J. 23(4): 822-829 (2017)

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