"Investigating the customer trust in artificial intelligence: The role of ..."

Nguyen Thi Khanh Chi, Nam Hoang Vu (2023)

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DOI: 10.1049/CIT2.12133

access: open

type: Journal Article

metadata version: 2023-08-18

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Nguyen Thi Khanh Chi, Nam Hoang Vu:
Investigating the customer trust in artificial intelligence: The role of anthropomorphism, empathy response, and interaction. CAAI Trans. Intell. Technol. 8(1): 260-273 (2023)

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