"Developing staff schedules for a bilingual telecommunication call center ..."

Kadir Ertogral, Bader Bamuqabel (2008)

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DOI: 10.1016/J.CIE.2007.06.040

access: closed

type: Journal Article

metadata version: 2020-02-20

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  - https://dblp.org/rec/journals/candie/ErtogralB08
Kadir Ertogral, Bader Bamuqabel:
Developing staff schedules for a bilingual telecommunication call center with flexible workers. Comput. Ind. Eng. 54(1): 118-127 (2008)

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