"Performance estimation of an email contact center by a finite source ..."

Fariborz Jolai, S. M. Asadzadeh, Mohammadreza Taghizadeh (2008)

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DOI: 10.1016/J.CIE.2008.01.009

access: closed

type: Journal Article

metadata version: 2023-03-15

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Fariborz Jolai, S. M. Asadzadeh, Mohammadreza Taghizadeh:
Performance estimation of an email contact center by a finite source discrete time Geo/Geo/1 queue with disasters. Comput. Ind. Eng. 55(3): 543-556 (2008)

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