"Towards the Control and Prevention of Waste in IT Service Operation Using ..."

Wadie Berrahal, Rabia Marghoubi, Zineb El Akkaoui (2019)

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DOI: 10.20532/CIT.2019.1004810

access: closed

type: Journal Article

metadata version: 2022-06-10

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Wadie Berrahal, Rabia Marghoubi, Zineb El Akkaoui:
Towards the Control and Prevention of Waste in IT Service Operation Using Fuzzy Logic: Focus in Incident Management Process. J. Comput. Inf. Technol. 27(3): 45-56 (2019)

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