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"ICS-Assist: Intelligent Customer Inquiry Resolution Recommendation in ..."

Min Fu et al. (2020)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2022-05-18

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  - electronic edition @ arxiv.org (open access)
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  dblp key:
  - journals/corr/abs-2008-13534
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  persistent URL:
  - https://dblp.org/rec/journals/corr/abs-2008-13534
Min Fu, Jiwei Guan, James Xi Zheng, Jie Zhou, Jianchao Lu, Tianyi Zhang, Shoujie Zhuo, Lijun Zhan, Jian Yang:
ICS-Assist: Intelligent Customer Inquiry Resolution Recommendation in Online Customer Service for Large E-Commerce Businesses. CoRR abs/2008.13534 (2020)

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