"A practice-oriented overview of call center workforce planning."

Ger Koole, Siqiao Li (2021)

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DOI: —

access: open

type: Informal or Other Publication

metadata version: 2021-01-30

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  - electronic edition @ arxiv.org (open access)
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  dblp key:
  - journals/corr/abs-2101-10122
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  persistent URL:
  - https://dblp.org/rec/journals/corr/abs-2101-10122
Ger Koole, Siqiao Li:
A practice-oriented overview of call center workforce planning. CoRR abs/2101.10122 (2021)

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