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"Constructing Effective Customer Feedback Systems - A Design Science Study ..."
Mark C. Ballandies et al. (2022)
- Mark C. Ballandies, Valentin Holzwarth, Barry Sunderland, Evangelos Pournaras, Jan vom Brocke:

Constructing Effective Customer Feedback Systems - A Design Science Study Leveraging Blockchain Technology. CoRR abs/2203.15254 (2022) 

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