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"What Makes An Apology More Effective? Exploring Anthropomorphism, ..."
Peggy Pei-Ying Lu et al. (2022)
- Peggy Pei-Ying Lu, Makoto Konishi, Shin Sano, Sho Hiruta, Francis Ken Nakagawa:
What Makes An Apology More Effective? Exploring Anthropomorphism, Individual Differences, And Emotion In Human-Automation Trust Repair. CoRR abs/2211.10045 (2022)
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