"Multimodal evaluation of customer satisfaction from voicemails using ..."

Luis Felipe Parra-Gallego, Tomás Arias-Vergara, Juan Rafael Orozco-Arroyave (2025)

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DOI: 10.1016/J.DSP.2024.104820

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type: Journal Article

metadata version: 2025-03-03

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Luis Felipe Parra-Gallego, Tomás Arias-Vergara, Juan Rafael Orozco-Arroyave:
Multimodal evaluation of customer satisfaction from voicemails using speech and language representations. Digit. Signal Process. 156: 104820 (2025)

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