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"Estimating the effect of word of mouth on churn and cross-buying in the ..."
Torsten Dierkes, Martin Bichler, Ramayya Krishnan (2011)
- Torsten Dierkes, Martin Bichler, Ramayya Krishnan:
Estimating the effect of word of mouth on churn and cross-buying in the mobile phone market with Markov logic networks. Decis. Support Syst. 51(3): 361-371 (2011)
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