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"Design of online survey system with an advanced IPA discrimination index ..."
Hsiang-Chuan Liu et al. (2014)
- Hsiang-Chuan Liu, Bai-Cheng Jeng, Yi-Ting Mai, Yu-Du Jheng, Hao-Tung Lin:
Design of online survey system with an advanced IPA discrimination index for customer satisfaction assessment. Electron. Commer. Res. 14(3): 223-243 (2014)
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