"Online customer-initiated contacts and the development of profitable ..."

Jesús Cambra-Fierro, Iguácel Melero, F. Javier Sese (2017)

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DOI: 10.1016/J.ELERAP.2017.09.004

access: closed

type: Journal Article

metadata version: 2025-03-03

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Jesús Cambra-Fierro, Iguácel Melero, F. Javier Sese:
Online customer-initiated contacts and the development of profitable relationships. Electron. Commer. Res. Appl. 26: 13-22 (2017)

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