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"A conceptual framework and classification of capability areas for business ..."
Amy Van Looy, Manu De Backer, Geert Poels (2014)
- Amy Van Looy, Manu De Backer, Geert Poels:
A conceptual framework and classification of capability areas for business process maturity. Enterp. Inf. Syst. 8(2): 188-224 (2014)
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