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"Preference disaggregation for measuring and analysing customer ..."
Evangelos Grigoroudis, Yannis Siskos (2002)
- Evangelos Grigoroudis
, Yannis Siskos:
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method. Eur. J. Oper. Res. 143(1): 148-170 (2002)
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