"Preference disaggregation for measuring and analysing customer ..."

Evangelos Grigoroudis, Yannis Siskos (2002)

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DOI: 10.1016/S0377-2217(01)00332-0

access: closed

type: Journal Article

metadata version: 2020-02-21

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Evangelos Grigoroudis, Yannis Siskos:
Preference disaggregation for measuring and analysing customer satisfaction: The MUSA method. Eur. J. Oper. Res. 143(1): 148-170 (2002)

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