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"The effects of the availability of waiting-time information on a balking ..."
Pengfei Guo, Paul H. Zipkin (2009)
- Pengfei Guo
, Paul H. Zipkin:
The effects of the availability of waiting-time information on a balking queue. Eur. J. Oper. Res. 198(1): 199-209 (2009)
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