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"Effects of process and outcome controls on business process outsourcing ..."
Shan Liu, Lin Wang, Wayne Wei Huang (2017)
- Shan Liu, Lin Wang
, Wayne Wei Huang:
Effects of process and outcome controls on business process outsourcing performance: Moderating roles of vendor and client capability risks. Eur. J. Oper. Res. 260(3): 1115-1128 (2017)
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