"Optimizing Service Encounters: A Co-productive, Experiential, and ..."

Guillaume Roels (2025)

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DOI: 10.1561/0200000118

access: closed

type: Journal Article

metadata version: 2025-08-26

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Guillaume Roels:
Optimizing Service Encounters: A Co-productive, Experiential, and People-centric Approach. Found. Trends Technol. Inf. Oper. Manag. 19(4): 457-624 (2025)

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