"Customer agility and responsiveness through big data analytics for public ..."

Akemi Takeoka Chatfield, Christopher G. Reddick (2018)

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DOI: 10.1016/J.GIQ.2017.11.002

access: closed

type: Journal Article

metadata version: 2020-02-19

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Akemi Takeoka Chatfield, Christopher G. Reddick:
Customer agility and responsiveness through big data analytics for public value creation: A case study of Houston 311 on-demand services. Gov. Inf. Q. 35(2): 336-347 (2018)

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