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"Customer agility and responsiveness through big data analytics for public ..."
Akemi Takeoka Chatfield, Christopher G. Reddick (2018)
- Akemi Takeoka Chatfield, Christopher G. Reddick:
Customer agility and responsiveness through big data analytics for public value creation: A case study of Houston 311 on-demand services. Gov. Inf. Q. 35(2): 336-347 (2018)
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