"The impact of chatbots on public service provision: A qualitative ..."

Anna Grøndahl Larsen, Asbjørn Følstad (2024)

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DOI: 10.1016/J.GIQ.2024.101927

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type: Journal Article

metadata version: 2024-07-03

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Anna Grøndahl Larsen, Asbjørn Følstad:
The impact of chatbots on public service provision: A qualitative interview study with citizens and public service providers. Gov. Inf. Q. 41(2): 101927 (2024)

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