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"e-GovQual: A multiple-item scale for assessing e-government service quality."

Xenia Papadomichelaki, Gregoris Mentzas (2012)

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DOI: 10.1016/J.GIQ.2011.08.011

access: closed

type: Journal Article

metadata version: 2020-10-26

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Xenia Papadomichelaki, Gregoris Mentzas:
e-GovQual: A multiple-item scale for assessing e-government service quality. Gov. Inf. Q. 29(1): 98-109 (2012)

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