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"Personalization in the public sector: An inventory of organizational and ..."
Willem Pieterson, Wolfgang Ebbers, Jan van Dijk (2007)
- Willem Pieterson

, Wolfgang Ebbers
, Jan van Dijk:
Personalization in the public sector: An inventory of organizational and user obstacles towards personalization of electronic services in the public sector. Gov. Inf. Q. 24(1): 148-164 (2007)

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