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"Customer Service.Gov: Technology Tools and Customer Service Principles for ..."

Linda Spiro (2014)

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DOI: 10.1016/J.GIQ.2014.03.001

access: closed

type: Journal Article

metadata version: 2020-02-19

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Linda Spiro:
Customer Service.Gov: Technology Tools and Customer Service Principles for Innovative and Entrepreneurial Government, Bruce McClendon, Mac Birch, Ray Quay. Citygate Press, Folsom, CA (2013), ISBN: 978-0615808178. Gov. Inf. Q. 31(3): 499 (2014)

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