""What can I(S) do for you?": How technology enables service providers to ..."

Dario Bonaretti et al. (2020)

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DOI: 10.1016/J.IM.2020.103346

access: closed

type: Journal Article

metadata version: 2021-10-14

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Dario Bonaretti, Marcin Bartosiak, Tsz-Wai Lui, Gabriele Piccoli, Daniele Marchesani:
"What can I(S) do for you?": How technology enables service providers to elicit customers' preferences and deliver personalized service. Inf. Manag. 57(6): 103346 (2020)

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