"Development and evaluation of a software-mediated process assessment ..."

Anup Shrestha et al. (2020)

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DOI: 10.1016/J.IM.2019.103213

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type: Journal Article

metadata version: 2025-01-19

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Anup Shrestha, Aileen Cater-Steel, Mark Toleman, Suren Behari, Mohammad Mehdi Rajaeian:
Development and evaluation of a software-mediated process assessment method for IT service management. Inf. Manag. 57(4): 103213 (2020)

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