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"Development and validation of an instrument to measure user perceived ..."

Zhilin Yang et al. (2005)

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DOI: 10.1016/J.IM.2004.03.001

access: closed

type: Journal Article

metadata version: 2020-02-20

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Zhilin Yang, Shaohan Cai, Zheng Zhou, Nan Zhou:
Development and validation of an instrument to measure user perceived service quality of information presenting Web portals. Inf. Manag. 42(4): 575-589 (2005)

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