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"Artifact-centered operational modeling: Lessons from customer engagements."
Kamal Bhattacharya et al. (2007)
- Kamal Bhattacharya, Nathan S. Caswell, Santhosh Kumaran, Anil Nigam, Frederick Y. Wu:
Artifact-centered operational modeling: Lessons from customer engagements. IBM Syst. J. 46(4): 703-721 (2007)
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