"Are numeric ratings true representations of reviews? A study of ..."

Bidyut Hazarika, Kuanchin Chen, Muhammad Razi (2021)

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DOI: 10.1504/IJBIS.2021.118637

access: closed

type: Journal Article

metadata version: 2021-11-25

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  - https://dblp.org/rec/journals/ijbis/HazarikaCR21
Bidyut Hazarika, Kuanchin Chen, Muhammad Razi:
Are numeric ratings true representations of reviews? A study of inconsistency between reviews and ratings. Int. J. Bus. Inf. Syst. 38(1): 85-106 (2021)

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