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"A novel model for business process maturity assessment through combining ..."
Mohsen Moradi-Moghadam, Hossein Safari, Meysam Maleki (2013)
- Mohsen Moradi-Moghadam, Hossein Safari
, Meysam Maleki
:
A novel model for business process maturity assessment through combining maturity models with EFQM and ISO 9004: 2009. Int. J. Bus. Process. Integr. Manag. 6(2): 167-184 (2013)
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