"The Impacts of Live Chat Expressions on Service Refunds in Online ..."

Fangze Dai et al. (2025)

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DOI: 10.1080/10864415.2024.2442145

access: closed

type: Journal Article

metadata version: 2025-03-31

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Fangze Dai, Lingfeng Dong, Liqiang Huang, Yu Tu:
The Impacts of Live Chat Expressions on Service Refunds in Online Crowdsourcing Platforms. Int. J. Electron. Commer. 29(1): 99-130 (2025)

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