"Citizens and Service Channels: Channel Choice and Channel Management ..."

Willem Pieterson (2010)

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DOI: 10.4018/JEGR.2010040103

access: closed

type: Journal Article

metadata version: 2023-09-30

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Willem Pieterson:
Citizens and Service Channels: Channel Choice and Channel Management Implications. Int. J. Electron. Gov. Res. 6(2): 37-53 (2010)

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