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"The Influence of UGC on Consumers' Information Process on Service Failure."

Te-Lin Chung (2012)

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DOI: 10.4018/JESMA.2012100103

access: closed

type: Journal Article

metadata version: 2021-05-19

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  - https://dblp.org/rec/journals/ijesma/Chung12
Te-Lin Chung:
The Influence of UGC on Consumers' Information Process on Service Failure. Int. J. E Serv. Mob. Appl. 4(4): 32-47 (2012)

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